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PaymentsCollecting payment

Collecting payment

Paying online

Open the invoice and click Copy Payment Link. The link is minted the first time you ask for it and never changes after that, so a link you sent last month still works today. Send it by email, text, however you reach them. The customer doesn’t need a ManagePrint account.

Or email the invoice

Send Invoice emails the customer the invoice with a Pay Now button already wired to that link, so you don’t have to paste anything. The invoice records when it was emailed and shows it in the header.

The customer pays

The link opens a clean page showing the invoice, the line items, the total, and the amount due. The customer clicks to pay and completes checkout through Stripe with their card.

The invoice updates itself

When the payment succeeds, it posts against the invoice and the payment status updates automatically, unpaid becomes partial or paid. The customer sees a confirmation, and the money flows to your connected Stripe account.

The payment link is public, anyone with the link can view and pay the invoice. Treat it like you’d treat a payable invoice: send it to the customer, not the world.

Sending a reminder

An unpaid invoice carries a Send Reminder button that emails the customer a nudge with the payment link. The invoice tracks when the last reminder went out, so you’re not guessing whether you already chased it.

The button disappears once the invoice is paid. No accidental reminders on settled work.

Recording an offline payment

Plenty of money still arrives as cash, a check, or a bank transfer. Log it and your numbers stay right.

Record Payment

On the invoice, click Record Payment. The dialog shows the total, what’s already paid, and what’s remaining, and pre-fills the amount with the balance.

Fill in the details

Set the amount, pick a method (cash, check, bank transfer, Venmo, Zelle, or other), and add an optional note like a check number.

It posts like any other payment

The invoice’s amount paid goes up and the payment status moves to partial or paid. The payment shows up in the invoice’s payment history and on the payments dashboard alongside your card payments.

Settling the whole thing in one move? Mark as Paid records the entire remaining balance as a payment and closes the invoice out. Both buttons are admin-only, and both disappear once the invoice is paid.

Billing several invoices at once

If one customer has a stack of unpaid invoices, bundle them into a single payable link with a combined invoice. They pay once, and the money splits itself back across the originals.

If payments aren’t available yet

If your shop hasn’t subscribed and connected Stripe, the payment page tells the customer online payment isn’t available and to contact you directly. Set it up in Settings → Payment Collection. Recording an offline payment works regardless.

Once it’s paid

A fully paid invoice stops accepting payments. To take a deposit first and the balance later, see Deposits & payment terms.