Advancing stages
A job moves forward one tap at a time. There are two places to tap: the worker view on the floor, and the Workflow card on the job page in the dashboard. They drive the same events and produce the same timestamps.
What a worker sees
A worker signs in and sees only their own work: the jobs assigned to them that are scheduled for today or earlier (plus any with no date), and a short list of their recent finished jobs. No pricing, no analytics, no one else’s jobs, no calendar. See Team & roles.
A worker also lands here if they were assigned a single print location inside someone else’s job. In that case the view is filtered down to their locations. See Multi-part jobs & locations.
Moving a job forward
Advancing is one tap. As the work gets done, the worker taps the job from prep to approval to in production to complete. On a multi-part job they pick a part, pick a print location if that part has any, then advance it. The job’s overall status rolls up from the parts automatically.
When line items are grouped for combined pricing, the group is one part on the floor, one card, one location pick, one tap, for however many garment colors are in it. A card labeled “Group A” with three colors advances all three together.
Every tap is timestamped. That’s what keeps the production board live and your analytics accurate. The worker just does their job, and the data records itself.
Shops testing the pre-production statuses beta get one more check: tapping to start production on a job that isn’t fully ready shows a warning listing what’s outstanding, with the option to go ahead anyway. It’s a warning, not a lock, and the override is logged.
Works on any device
The worker view runs on whatever’s on your floor: an iPad at a station, a phone in someone’s pocket, a shared laptop. There’s nothing to install.
Workers sign in with a username and password you set, no email required. Set them up in Team & roles.
Advancing from the dashboard
You don’t need an iPad on the floor to run a job. Open any job in the dashboard and the Workflow card sits at the top of the page: “pick a part to advance it from here, no iPad needed.”
It gives you exactly what the floor gets:
- A chip row of every part, numbered, with its status badge and a green check once it’s done. Click a chip to select that part.
- A print location row for the selected part, showing which are done and which is active, with a Change button to switch.
- The same large advance buttons the worker taps, including Pause and Resume.
On a multi-part job the card header counts the parts finished, “3 of 5 parts completed”. Finish one part and the card tells you to pick another to keep going. Without this, the dashboard could only ever push whichever part happened to be first.
Pausing work
Pause is for when work stops for a reason outside your control: waiting on a customer, a supply holdup.
On multi-part jobs, pause applies to the part you’re working on, not the whole job. The job only reads as paused once every unfinished part is paused. Pause one part and the job keeps running.
Pause is only offered while a part is In Prep or In Production. There’s nothing to pause in the other stages, so the button isn’t shown.
Paused time is excluded from your phase timings, so a job that sat overnight on hold doesn’t inflate your production averages. See Analytics.
Admin: force-complete a job
Sometimes a job is done in real life and half-tracked in the app. Open the job and use the force-complete button in the header row (the green check icon).
Confirm
A dialog spells out what happens: remaining workflow steps are skipped and the job is marked completed.
It closes everything out
Every part and every print location is marked complete in one move.
Storefront orders auto-fulfill
Any storefront orders linked to the job are fulfilled automatically, the same as if it had finished normally.
It’s logged
A force complete event is written with your name and the time, so the audit
trail shows a human made the call.
Force-complete is admin-only, it does not touch invoicing or payment status, and it’s safe to click twice. Running it on an already-completed job does nothing.
Admin: reset workflow & analytics
The reset button (the circular arrow in the job header) is the undo for a job that was tracked wrong from the start.
This deletes data and cannot be undone. Reset erases every timestamp event on the job and sets the job, every part, and every print location back to pending. The job’s entire history is gone, which means the phase timings it contributed to your analytics are gone with it. Use it to fix a job someone ran through the wrong stages, not to “start over” on live work.
Reset is admin-only, and there’s no confirmation beyond the dialog. Once you click Reset, the history is not recoverable.