Tracking payments
The payments dashboard
Open Payments for a running record of every transaction. Up top, summary cards show total collected, this month, pending, and the transaction count. Below, a table lists each payment with its date, invoice number, customer, status, and amount.
Each payment carries a status:
- Succeeded — the money’s in.
- Pending — in flight, not yet confirmed.
- Failed — the charge didn’t go through.
- Refunded — sent back to the customer.
The payments dashboard shows money, so it’s visible to admins (and anyone with pricing access), not to workers. See Team & roles.
Payment status on the invoice
Every invoice shows its own payment status, kept current as money arrives:
| Status | Meaning |
|---|---|
| Unpaid | Nothing collected. |
| Partial | A deposit or part payment is in. |
| Paid | Settled in full. |
| Overdue | Past the due date and still owed. |
Refunds
Refunds issued through Stripe flow back into ManagePrint: the payment is marked refunded and the invoice’s collected amount adjusts to match, so your numbers stay honest.