Job comments

Notes that stay with the job

Every job has its own Comments thread. It’s where notes about that specific piece of work live: a question about the art, a heads-up about a substitution, a note for the next shift. Because the thread is attached to the job, the context never gets separated from the work.

Everyone reads and writes the same thread. What differs is the screen you’re looking at.

On the dashboard

Admins and managers see comments on the job detail page as a chat window.

• Messages run oldest to newest and scroll to the bottom automatically.
• Day separators break the thread up, labelled “Today,” “Yesterday,” or the date. Each message shows the time it was sent.
• Your own messages sit on the right. Everyone else’s sit on the left.
• Comments from the floor are tinted and tagged (Worker), so you can tell at a glance where a note came from.
• Press Enter to send, Shift+Enter for a new line.
• There’s no reply button here. Post to the thread.
• Tap the paperclip to attach files, or paste a screenshot straight into the message box.

On the worker view

Workers see the same thread on their job page, laid out for a tablet.

• Every comment carries a relative stamp: “just now,” “20m ago,” “2h ago,” “3d ago.” No day separators.
• Reply to any top-level comment. Replies indent under their parent and go one level deep. You can’t reply to a reply.
• Photo opens the tablet’s camera directly, for press checks and finished pieces. Attach picks an existing file. Replies are text only.

Attaching images and files

A comment can carry images and files — a press check, a corrected proof, the customer’s supplied art. Post it with a note, or on its own; a comment made up of nothing but files is a complete message.

Images and PDFs render as thumbnails you can tap to view full size. An EPS with an embedded thumbnail does too, badged EPS, with the original one tap away from the preview. Design masters without a renderable thumbnail (AI, PSD, an EPS with nothing embedded) appear as a download tile labelled with the original filename instead.

Everything attached to a job’s comments is filed into the asset library automatically, against both the job and its customer.

Deleting

You can delete your own comments. Admins can delete anyone’s. Deleting a top-level comment removes its replies with it, along with any files attached to them.

Comments vs. team chat

Job comments and team chat are separate on purpose:

• Job comments are tied to one job and visible to anyone working it. They’re the record of that job’s conversation.
• Team chat is person-to-person, and follows you across the whole app.

Use comments for “everything about this job in one place,” and chat for “I need to reach this person.”